Qualifications to Ensure Success
What
does it take to create a profit-enhancing user manual at the lowest real cost? Knowledge and perspective developed from
33,000 hours of experience creating technical communications. Tom's
implausibly diverse knowledge base means he lowers costs by writing faster and minimizing staff consultations. His mature
business perspective enables the creation of superior content that is fully relevant to end users. Tom brings the following
qualifications to your project to ensure success, making him a preferred business partner: M.A. Degree in journalism, Northeastern University
B.S. Degree in wood science (Cum
Laude), University of Massachusetts Twelve years experience as an engineering staff specialist, research scientist, process engineering
supervisor, and product development technician Eighteen years experience as a freelance engineering writer in Massachusetts
and Connecticut
Knowledge
and perspective lower development costs and result in profit-enhancing manuals. Choosing a writer with knowledge and perspective
provides the best return on investment.
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The Process Engineer That Can Write
Tom brings the following skills to your project to reduce staff involvement and ancillary costs—technical
illustration, technical photography, reading of all engineering drawings and specifications, full editing of 2D and 3D CAD
drawings, and professional document design. He is a leading expert in Microsoft® Word and creates sophisticated manual
designs that are easy for your staff to use. He also uses Photoshop®, Illustrator®, InDesign®, Acrobat® 3D,
and Acrobat® 3D Toolkit as needed. Industry knowledge—chemical
processing, wood processing, papermaking, biopharmaceuticals, tangential flow filtration, film coating, fuel cell manufacturing,
machine vision, gas separation, and consulting engineering
Functional knowledge—mechanics,
manufacturing, process engineering, product and process development, plant-wide technical support, science, research, and
laboratory operation
Avocational knowledge—automotive technology, engines, car restoration,
home maintenance, horsemanship, music, music synthesizers, MIDI, sound engineering, live music performance
Tom
has customized and fully maintained many specialty cars and motorcycles over 34 years. He is a professional musician who has
performed at the World's Fair in Osaka, Japan.
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